Jitesh Kutty
About Jitesh Kutty
Jitesh Kutty is the Manager of Technology Strategy, Purefibre Deployment & Enablement, Customer Network Implementation at TELUS in Vancouver, Canada.
Current Role at TELUS
Jitesh Kutty currently holds the position of Manager - Technology Strategy, Purefibre Deployment & Enablement, Customer Network Implementation at TELUS in the Vancouver, Canada area. In this role, he is responsible for managing a team of 8, including Business Analysts and Project Managers, to ensure effective process execution. His responsibilities include maintaining data integrity between vendor systems and internal TELUS systems, providing business intelligence support using DOMO for strategic decision-making and vendor management, and working closely with Agile development teams using Scrum and Kanban methodologies.
Previous Experience at TELUS
Before his current role, Jitesh Kutty served as Senior Strategy Manager, Build Planning & Deployment, Customer Solutions Delivery at TELUS from 2014 to 2015 in Vancouver, Canada. Prior to that, he worked as a Business Consultant, Workforce Strategy & Forecasting, Customer Solutions Delivery at TELUS from 2013 to 2014. These roles involved strategic planning and workforce management, contributing significantly to the company's customer solutions delivery.
Career at Best Buy
Jitesh Kutty worked at Best Buy as Project & Process Manager for Service Centers from 2009 to 2013 in Burnaby, BC, Canada. During his tenure, he focused on project and process management, implementing custom automated workflow solutions to improve operational efficiency and mitigate system fallout. His efforts contributed to optimizing service center operations and enhancing customer satisfaction.
Early Career at Ballard Power Systems
Jitesh Kutty spent 11 years at Ballard Power Systems as Senior Fuel Cell Product Developer from 1998 to 2009 in Burnaby, BC, Canada. In this role, he developed fuel cell technologies, contributing to advancements in clean energy solutions. His long-term commitment to the company underscores his expertise in product development and commitment to sustainable energy technologies.
Education and Qualifications
Jitesh Kutty holds an MBA from Queen's University, where he studied from 2007 to 2009. He also has a Bachelor of Applied Science in Mechanical Engineering from The University of British Columbia, completed from 1992 to 1997. His educational background provides a strong foundation in both business administration and engineering, underpinning his diverse and extensive career in technology and strategic management.