Jo Berny Escarne
About Jo Berny Escarne
Jo Berny Escarne is a Client Management Specialist at TELUS in Montreal, Quebec, Canada, with over 8 years of experience at the company in various roles. He holds a Bachelor of Business Administration and a Certificate in Human Resources Management from École des sciences de la gestion (ESG UQAM).
Current Role at TELUS
Jo Berny Escarne is currently serving as a Client Management Specialist at TELUS in Montreal, Quebec, Canada. In this role, they apply their extensive experience to effectively manage client relationships and ensure satisfaction. Their responsibilities likely involve coordinating with clients to address their needs and providing solutions, drawing on over eight years of progressively responsible positions within the company.
Previous Experience at TELUS
Prior to their current position, Jo Berny Escarne has held multiple roles at TELUS. They served as a Privacy Specialist for six months in 2020-2021, where they were involved in maintaining customer privacy standards and compliance. Before that, they were part of the Customer Resolution Management Team for two years from 2018 to 2020, focused on resolving complex customer issues. Jo's tenure at TELUS began as a Customer Service Specialist, a role they held from 2015 to 2020, honing their skills in customer support and service delivery.
Early Managerial Experience
Earlier in their career, Jo Berny Escarne gained essential managerial experience while working at CST Brands, Inc. as an Assistant Manager from 2013 to 2015. In this capacity, they were responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction. This role laid the foundation for their subsequent client management responsibilities.
Coaching Background
Jo Berny Escarne has a background in coaching, having served as the Head Soccer Coach at Ecole secondaire Saint-Georges from 2012 to 2015. During this tenure, they were responsible for training and mentoring student-athletes, as well as developing game strategies and fostering teamwork.
Educational Background
Jo Berny Escarne has a solid educational foundation with studies at École des sciences de la gestion (ESG UQAM). They achieved a Certificate in Human Resources Management/Personnel Administration from 2015 to 2017. Additionally, they earned a Bachelor of Business Administration (BBA) with a focus on Business, Management, Marketing, and Related Support Services from 2014 to 2018. This diverse educational background supports their expertise in both human resources and business administration.