Joanita (Joanna) Karel
About Joanita (Joanna) Karel
Joanita (Joanna) Karel is a Business Solutions professional specializing in Small Business Sales & Retention at TELUS in Montreal, Quebec, Canada.
Company
Joanita Karel is currently working at TELUS in Montreal, Quebec, Canada. She holds the position of Business Solutions - Small Business Sales & Retention. TELUS is a prominent Canadian telecommunications company known for its extensive range of telecommunication products and services.
Title
Joanita Karel's current title at TELUS is Business Solutions - Small Business Sales & Retention. This role involves managing business accounts, providing tailored solutions for small businesses, and ensuring customer satisfaction through retention strategies.
Professional Background
Joanita Karel has an extensive professional background in customer retention and marketing. She has worked in various roles at TELUS, including Future Friendly Home - Consumer - Loyalty & Retention and SBCX - Small Business - Loyalty and Retention. Additionally, she has held positions at River Rock Casino Resort, Gateway Casinos, Casino Nova Scotia, Carnival Cruise Lines, and Casino de Montreal, enhancing her expertise in marketing, customer loyalty, and player development.
Education and Expertise
Joanita Karel studied at Concordia University, where she achieved qualifications in Public Relations, Psychology, and Marketing. She also holds a certification in Marketing from Concordia University. Her expertise spans managing business accounts, event planning, CRM data management, and partnership negotiations. She is proficient in Salesforce, cloud-based applications, smart desktop, and multiple communication applications.
Industry-Specific Skills
Joanita Karel is skilled in utilizing CRM data management programs to enhance customer relations and retention. She has multi-provincial and international gaming experience and is adept in partnership negotiations and execution with third parties. Her technical skills include proficiency in Salesforce and various cloud-based communication applications.