Joanna Hofer, Cbap
About Joanna Hofer, Cbap
Joanna Hofer, CBAP, is a Senior Business Analyst at TELUS in Winnipeg, Canada, with extensive experience in business analysis, project coordination, and operations management across various sectors.
Senior Business Analyst at TELUS
Joanna Hofer currently holds the position of Senior Business Analyst at TELUS in the Winnipeg, Canada Area. Since 2014, she has been supporting National Field Services and Assurance business enablement activities. She has a proven track record of effectively aiding the launch of new products and services targeted at Small, Medium, and Enterprise business customers. Her role involves leveraging her organizational, communication, and leadership skills in a fast-paced, dynamic telecommunications environment.
Operations Manager at World Wide of North America
From 2012 to 2014, Joanna Hofer worked as an Operations Manager (Self-Employed) at World Wide of North America. Based in Winnipeg, MB and Bishop, CA, she managed various operational tasks for the company over her two-year tenure. Her responsibilities included overseeing day-to-day operations and ensuring the smooth running of company activities.
Business/Project Analyst at Manitoba eHealth
Between 2007 and 2012, Joanna Hofer served as a Business/Project Analyst at Manitoba eHealth, part of the Winnipeg Regional Health Authority. Over her five-year tenure, she handled multiple projects aimed at improving healthcare services and IT systems within the organization. Her analytical skills and ability to manage complex projects contributed significantly to the department’s objectives.
Consultant Roles in Various Companies
From 2004 to 2007, Joanna Hofer worked as an Independent Consultant for companies like Manitoba Health, Great West Life Assurance Co, and MTS Allstream Inc. She took on roles such as Project Coordinator, Vendor Relations Coordinator, and Testing Analyst. During these three years in the Winnipeg area, she managed project timelines, coordinated vendor relationships, and conducted testing for various projects.
Educational Background and Certifications
Joanna Hofer's educational background includes targeted studies in business and human resources. She earned certificates in Business Analysis from Red River College Polytechnic (2005-2007), and in Business Administration and Management, and Human Resource Management from The University of Winnipeg in 2002. Additionally, she holds a Bachelor of Education (B.Ed.) and a Bachelor of Human Ecology from the University of Manitoba, completed in 1997 and 1989 respectively. Her education has provided her with a solid foundation in business and project management principles.