Jocelyn Bertrand
About Jocelyn Bertrand
Jocelyn Bertrand is a Gestionnaire Relation Client at TELUS with over 20 years of experience in customer relationship management.
Title
Jocelyn Bertrand holds the title of Gestionnaire Relation Client at TELUS, a prominent telecommunications company. In this role, Bertrand is responsible for managing customer relationships and ensuring high levels of customer satisfaction.
Company
Jocelyn Bertrand has been a part of TELUS since April 2002. TELUS is a major Canadian telecommunications company that provides a range of services, including internet, television, and mobile phone services. Located in Mont-St-Hilaire, Quebec, Bertrand plays a vital role in enhancing customer experiences within the company.
Education and Expertise
Jocelyn Bertrand holds a degree in Computer Science from Université du Québec à Trois-Rivières, having completed the program from 2000 to 2004. This educational background has provided Bertrand with a solid foundation in computer science, which complements their extensive experience in customer relationship management.
Professional Background
Jocelyn Bertrand has accumulated over 20 years of professional experience at TELUS. Starting in April 2002, Bertrand has developed a deep understanding of customer relationship management, making significant contributions to the company's ongoing efforts to improve customer satisfaction and loyalty.