Jocelyn Smith
About Jocelyn Smith
Jocelyn Smith is a Technology Specialist at TELUS in Toronto, Ontario, with a background in Computing & Mathematics from Queen's University and diverse experience in technology and customer relations.
Current Position at TELUS
Jocelyn Smith currently works as a Technology Specialist at TELUS, located in Toronto, Ontario, Canada. In this role, she utilizes her technical knowledge and problem-solving skills to support the company's technology needs. Her position involves working closely with various teams to ensure the seamless operation of technology systems and implementing innovative solutions to enhance efficiency.
Experience at London Hydro
In 2020, Jocelyn Smith worked as a Business Systems Analyst at London Hydro in London, Ontario, Canada, for a duration of five months. During her time there, she contributed to analyzing business systems, identifying areas of improvement, and providing strategic recommendations to optimize operations. Her role required her to engage with stakeholders and ensure that the business systems aligned with organizational goals.
Roles at Queen's University
Jocelyn Smith held several positions at Queen's University in Kingston, Ontario, between 2019 and 2020. As a Web Developer, she worked for five months developing and maintaining web applications. Additionally, she served as a Teaching Assistant for eight months, where she provided academic support and facilitated learning for students. Her longest tenure at Queen's University was as an Undergraduate Researcher, spanning 11 months, where she conducted research and contributed to academic projects.
Employment at Thornbury Bakery Cafe
From 2012 to 2018, Jocelyn Smith worked at Thornbury Bakery Cafe in Thornbury, Ontario, for six years, holding multiple roles. Her varied responsibilities included customer service, operational tasks, and team coordination. This extensive period of employment provided her with valuable experience in customer relationship management and team collaboration, laying a foundation for her future roles in more technical fields.
Education and Degree
Jocelyn Smith graduated from Queen's University with a Bachelor of Computing Honours degree, specializing in Computing & Mathematics, which she earned over four years from 2016 to 2020. Her educational background provided her with a strong foundation in both theoretical and practical aspects of computing and mathematics, preparing her for various technical roles in her career. Her academic achievements are a testament to her dedication to continued learning and professional growth.