Jody Anne St.Hilaire
About Jody Anne St.Hilaire
Jody Anne St.Hilaire is a Client Service Manager at TELUS in Calgary, Canada, with 27 years of experience in telecommunications and LAN networks.
Current Role at TELUS
Jody Anne St.Hilaire currently serves as a Client Service Manager at TELUS in the Calgary, Canada area. She has held this position since October 1, 2016. In this role, her responsibilities include managing client relationships, addressing client concerns, and ensuring high levels of customer satisfaction. Her extensive experience in telecommunications and her strong problem-solving skills contribute to her effectiveness in this position.
Previous Roles at Shaw Business
Before joining TELUS, Jody Anne St.Hilaire worked at Shaw Business. From 2012 to 2015, she served as an Escalation Manager, a role focused on handling escalated client issues and ensuring timely resolutions. Prior to that, she was a Business Voice Coordinator from 2007 to 2012, where she managed business voice services, coordinated with clients, and supported voice product implementations.
Experience at Allstream
Jody Anne St.Hilaire's career in telecommunications includes a significant tenure at Allstream. She worked there as a Sales Operation Specialist from 1997 to 2009. Over these 12 years, she contributed to sales operations by supporting sales teams, processing orders, and maintaining client satisfaction. Her time at Allstream helped her build a strong foundation in telecommunications and customer service.
Early Career at MetroNet Communication Technology
Jody Anne St.Hilaire began her career in the telecommunications industry at MetroNet Communication Technology. From 1997 to 2000, she held a role in Purchasing, where she was responsible for procuring technical equipment and managing supplier relationships. This early experience provided her with valuable insights into the operational aspects of telecommunications.
Telecommunications Expertise
Jody Anne St.Hilaire has accumulated 27 years of experience in telecommunications and LAN networks. Her extensive industry knowledge is complemented by exceptional technical and analytical problem-solving skills. She is known for her ability to build relationships across functional, internal, and external departments to manage projects and resolve issues effectively. Her career is marked by a 'Can Do' attitude and a focus on achieving results.