John E
About John E
John E is a Business System Analyst at TELUS with over 11 years of experience in various roles, including User Acceptance Testing and IVR systems.
Title
John E holds the position of Business System Analyst at TELUS. In this role, he focuses on analyzing and improving business systems to enhance operational efficiency.
Current Role at TELUS
John E currently works at TELUS as a Business System Analyst. In this position, he plays a pivotal role in optimizing business systems for improved functionality and efficiency.
Experience at TELUS
John E has been employed at TELUS for over 11 years, during which he has served in various capacities. His roles have included CTI-IVR Test Lead (User Acceptance Tester) from 2015 to 2016, UAT Test Lead from 2013 to 2014, Help Desk Analyst I from 2012 to 2016, and Client Care Analyst III from 2009 to 2014. His extensive tenure at TELUS has provided him with deep insights into the company's operations and systems.
Experience in User Acceptance Testing (UAT)
John E has significant experience in User Acceptance Testing (UAT). His roles at TELUS, such as UAT Test Lead and CTI-IVR Test Lead, have enabled him to develop strong expertise in ensuring that system implementations meet user requirements and business needs through rigorous testing methodologies.
Career Start at Computershare
John E began his professional career at Computershare as a ShareHolders Support representative. He worked in this capacity from 2007 to 2009 in the Montreal area, Canada, gaining experience in client interactions and support services.