John Klayh
About John Klayh
John Klayh is the Manager of Commerce at Koodo Digital, currently working at TELUS in Toronto, Ontario, Canada.
Manager at Koodo Digital
John Klayh serves as the Manager of Commerce at Koodo Digital, a role he has held since March 2008. He is tasked with overseeing the strategy, budget, and overall management of the company's e-commerce site and customer account management portal. His responsibilities extend across software development, reporting and analytics, go-to-market strategies, release management, and incident management.
Team Leadership and Management
At TELUS's Koodo Digital, John Klayh leads a high-performing team of 30 professionals including product managers, developers, UX designers, quality assurance analysts, and data analysts. His leadership is noted for fostering an environment of innovation and strategic thinking, aimed at achieving business results through detailed analytics and insights.
Strategic Responsibilities
John is responsible for the strategic direction of Koodo Digital's commerce efforts. This includes prioritizing projects, managing budgets, and ensuring timely software releases. He also drives the analytics and reporting initiatives, delivering insights that inform business decisions. His strategic mindset helps in aligning development efforts with overall business goals.
Communication and Influence
Known for his communication skills, John Klayh effectively influences senior stakeholders and presents to all levels of leadership. His ability to convey complex ideas in a clear and concise manner makes him a valuable asset in strategic discussions and decision-making processes. This skill set has earned him recognition both within Koodo Digital and TELUS.