John Shandalla
About John Shandalla
John Shandalla is a Small Business Account Specialist at TELUS in Kelowna, British Columbia, with extensive experience in vendor relations, e-commerce, and management.
Current Position at TELUS
John Shandalla currently works at TELUS as a Small Business Account Specialist in Kelowna, British Columbia, Canada. He assumed this role in July 2021. His responsibilities include managing small business accounts, aiding small businesses in optimizing their telecommunications solutions, and providing specialized support to meet client needs. The position leverages John's extensive experience in customer service and sales.
Professional Experience at Direct Travel
From 2019 to 2020, John Shandalla served as Travel Technology Support at Direct Travel. In this role, he provided technology-based support services for corporate travel needs. Over six months, he honed skills in vendor relations and e-commerce, contributing to optimizing the travel technology ecosystem for clients.
Work at Vision Travel Solutions
John Shandalla worked at Vision Travel Solutions as Travel Technology Support from 2017 to 2019. During his two-year tenure, he specialized in supporting corporate travel technology solutions, building on his experience in vendor relations and negotiating. His expertise in training staff also played a crucial role in enhancing the company's technological service delivery.
Career at Shaw Communications
Between 2013 and 2015, John Shandalla was a Regional Go Wifi Advisor at Shaw Communications in Kelowna, BC. Earlier, he served briefly as a Customer Service Representative - Outbound SME Business Sales from 2012 to 2013. In these roles, he was responsible for customer service, sales of business solutions, and advising on Wi-Fi services, further developing his skills in marketing and customer engagement.
Leadership at Passages the Travel Company
For 21 years, John Shandalla served as President/Manager at Passages the Travel Company from 1996 to 2017. In this long-term role, he managed various aspects of the travel business, including recruiting, marketing, and comprehensive management. His extensive experience in vendor relations and e-commerce was crucial in building and sustaining the business.
Educational Background
John Shandalla studied at the University of Victoria. His education provided a foundation that supported his diverse career in management, customer service, and technology support. The academic background complemented his extensive practical experience in various roles across multiple industries.