John Van
About John Van
John Van is a Concierge Specialist at TELUS and a Mathematics and Science Teacher at the Vancouver School Board, with a dual degree in Mathematics and Education.
Current Roles at TELUS and Vancouver School Board
John Van currently holds two professional roles. At TELUS, he works as a Concierge Specialist, a position he has held since 2013 following his initial role as a Client Care Representative from 2011 to 2012. Concurrently, he is a Mathematics and Science teacher at the Vancouver School Board. This dual role highlights his ability to balance and excel in both customer service and educational settings.
Previous Experience at TELUS and HSBC
Before becoming a Concierge Specialist at TELUS, John Van served as a Client Care Representative from 2011 to 2012. Prior to joining TELUS, he worked at HSBC as a Personal Banking Customer Service Specialist from 2005 to 2010, providing him with extensive customer service experience. His roles at these organizations have helped him develop a strong foundation in client relations and service excellence.
Educational Background
John Van possesses a solid academic background with dual degrees. He earned a Bachelor of Education (B.Ed.) degree from the University of Alberta, where he studied High School Math, Science, and Business Education from 2003 to 2005. Additionally, he holds a Bachelor of Science (B.Sc.) in Mathematics from The University of British Columbia, completed between 1997 and 2002. This combination of educational qualifications underscores his expertise in both teaching and technical subjects.
Experience in Customer Service and Education
With over a decade of experience in customer service roles, John Van has worked for both TELUS and HSBC, developing a comprehensive understanding of client needs and service delivery. Alongside his customer service career, he has been teaching Mathematics and Science at the Vancouver School Board. This unique combination of roles illustrates his capability to apply educational principles in a customer service environment while continuing to contribute to academic education.