Jollean Shandler
About Jollean Shandler
Jollean Shandler is a Marketing Manager at Telus, specializing in customer relationship and engagement, based in Vancouver, British Columbia, Canada.
Current Role at Telus
Jollean Shandler is currently serving as the Marketing Manager of Customer Relationship and Engagement at Telus in Vancouver, British Columbia, Canada. In this role, she is responsible for creating and implementing communication strategies that focus on both retention and acquisition campaigns. She also holds the position of Manager, Loyalty Retention at Telus, further emphasizing her expertise in maintaining customer loyalty and reducing churn.
Previous Experience at Shaw Communications
Jollean Shandler worked at Shaw Communications from 2001 to 2011 in Calgary, Alberta, Canada. She started as a Supervisor of Outbound Sales, a role she held for two years from 2001 to 2003. She was then promoted to Manager of Customer Accounts and Retail, a position she excelled in for eight years. During her tenure, she developed significant expertise in customer account management and retail operations.
Early Career at Red Apple Foods
Before her roles in the communications industry, Jollean Shandler spent a decade, from 1990 to 2000, working at Red Apple Foods as a Store Manager. This early career experience provided her with foundational skills in management and consumer relations, which she carried forward into her subsequent roles.
Educational Background
Jollean Shandler studied at Spectrum Senior High School, where she attended from 1991 to 1993. This early education set the stage for her subsequent career in management and marketing.
Marketing Campaign Expertise
At Telus, Jollean Shandler has been instrumental in developing and executing social media campaigns as part of the Campaign Design team. She has also collaborated with advertising agencies to craft effective customer communication strategies. Her responsibilities have included email design and deployment for marketing campaigns, as well as analyzing communication results to improve the effectiveness of various marketing initiatives.