Jollie Quimzon
About Jollie Quimzon
Jollie Quimzon is a Manager for Operations with over a decade of experience in customer service management, currently working at Apple, Telus, and Telus International Philippines.
Manager For Operations
Jollie Quimzon is currently serving as a Manager for Operations at Telus, in Vancouver, British Columbia, Canada. Quimzon has been a key player in managing the company's operational strategies, ensuring that business processes are efficient and effective. With a significant role in overseeing operations, Quimzon contributes to the company's goal of delivering high-quality customer experiences.
Manager Customer Service at Apple
Jollie Quimzon holds the position of Manager Customer Service at Apple in Cupertino, California, United States. She has been part of Apple since June 2012. Her role involves managing customer service operations to maintain Apple's high standards of customer satisfaction. With over a decade of experience, Quimzon ensures that Apple's customer service operations are streamlined and responsive to customer needs.
Operations Manager at Telus International Philippines
Jollie Quimzon is also the Operations Manager at Telus International Philippines, located in Pasig City, Metro Manila, Philippines. In this role, Quimzon oversees the operations in the Philippines, focusing on optimizing processes and improving the efficiency of the service delivery model. Her experience in both North America and Asia allows her to bring a unique perspective to this role.
Previous Roles in Customer Service Management
Before her current positions, Jollie Quimzon worked as a Supervisor at Convergys from 2006 to 2007 in Cincinnati, Ohio, United States. She also served as a Supervisor at Teletech from 2004 to 2006 in Englewood, Colorado, United States. These roles were foundational in building her extensive experience in customer service management and operational oversight.
Educational Background
Jollie Quimzon studied at Centro Escolar University from 1996 to 2000. Her education provided her with the foundational knowledge that has supported her career in customer service management and operations. The academic experience at Centro Escolar University equipped her with the necessary skills to excel in her professional endeavors.
Global Experience and Expertise
Jollie Quimzon has over a decade of experience in customer service management, demonstrated by her roles in various international locations including the United States, Canada, and the Philippines. Her expertise in managing operations across different cultural and business environments has made her a valuable asset in her current roles. Her ability to adapt and implement effective strategies across various regions highlights her global experience and proficiency.