Jomo Johnson
About Jomo Johnson
Jomo Johnson is a Help Desk Specialist at TELUS in Montreal with a background in customer service, affiliate management, and driving for Uber. He studied at Collège LaSalle and Vanier College, specializing in logistics, supply chain management, real estate, and social sciences.
Company
Jomo Johnson is currently employed at TELUS as a Help Desk Specialist in Montreal, Quebec, Canada. TELUS is a Canadian national telecommunications company that provides a wide range of products and services, including internet, TV, home phone, home security, and online security.
Title
Jomo Johnson holds the position of Help Desk Specialist at TELUS. In this role, he deals with technical issues and demonstrates an ability to troubleshoot in a timely fashion. Ensuring client concerns are dealt with efficiently and courteously is a key component of his job.
Education and Expertise
Jomo Johnson studied at Collège LaSalle, Montréal, where he achieved an A.C.S in Logistics, Materials, and Supply Chain Management from 2010 to 2012. He also acquired an A.C.S in Real Estate from the same institution, completing his studies from 2008 to 2009. Additionally, he studied Social Sciences at Vanier College, earning a D.E.C from 2002 to 2006. His expertise extends to electronic payment solutions, online marketing, and understanding the complexities of merchant processing.
Background
Prior to joining TELUS, Jomo Johnson worked in various roles. He served as an Affiliate Manager at MindGeek from 2017 to 2018 and as a Customer Service Representative at the same company from 2012 to 2017. During this time, he developed skills in electronic payment solutions and online marketing. Additionally, he drove for Uber from 2016 to 2020 in Montreal, Quebec.
Achievements
Jomo Johnson has consistently met and exceeded sales targets for various products, including internet, TV, home phone, home security, and online security. He is motivated to exceed sales forecasts and set new benchmarks for success. His responsibilities also include ensuring that client concerns are addressed efficiently and courteously.