Jonathan White
About Jonathan White
Jonathan White is an Information Technology Specialist at TELUS in Calgary, Alberta, Canada, with extensive experience in data and network support, business analysis, and leadership programs.
Current Position at TELUS
Jonathan White currently holds the position of Information Technology Specialist at TELUS in Calgary, Alberta, Canada. His role involves assisting in the development, implementation, and continuous improvement of TELUS's response strategies. Jonathan focuses on innovative approaches to increase automation and data quality assurance. He also leads and assists in migrating processes to automated workflows, ensuring operational consistency and addressing data content compliance.
Previous Experience at TELUS
Jonathan White has an extensive history with TELUS, having worked in various capacities. He started as a Data & Network Assistance from 2006 to 2010, followed by a long tenure as a Data & Network Support Representative from 2010 to 2022. Jonathan also participated in the Leadership Exploration & Fundamentals Program from 2017 to 2018 and was involved in the Business Analyst Development Program for 8 months in 2021. His extensive experience at TELUS highlights his versatility and commitment to the field of Information Technology.
Early Career at Sunterra Quality Food Markets Inc.
Before joining TELUS, Jonathan White worked at Sunterra Quality Food Markets Inc. as a Senior Cashier & Department Support from 2001 to 2006. His role involved overseeing cashier duties and providing departmental support, which contributed to his foundational skills in management and customer service.
Education at Southern Alberta Institute of Technology
Jonathan White pursued his education at the Southern Alberta Institute of Technology, where he studied Business Administration and Management, General. He achieved a Management Certificate of Achievement from 2017 to 2019. This educational background has equipped him with essential management skills and knowledge, which he applies in his current role as an Information Technology Specialist.
Role in Governance and Compliance at TELUS
In his current role, Jonathan White engages with TELUS governance and compliance areas. He leverages his understanding of technology, terminological language, and metadata to provide effective responses and facilitate conversations with partners. Jonathan works with key Business Units to raise compliance awareness and improve data collection automation, ensuring that technical terms used in data are translated into non-technical language for broader understanding.