Jonathan White
About Jonathan White
Jonathan White is a Business Analyst Development Program participant at TELUS in Calgary, Alberta, Canada, with a background in data roaming, customer experience, and business process improvement.
Company
Jonathan White is currently employed at TELUS in Calgary, Alberta, Canada. He has held multiple positions at TELUS, including his current role as a Business Analyst Development Program participant. He has also worked in Data & Network Support and previously in Leadership Exploration & Fundamentals Programs.
Title
Jonathan White is presently positioned as a Business Analyst Development Program participant at TELUS. In this capacity, he engages in varied learning modules and mentorship designed to develop his analytical and business skills.
Education and Expertise
Jonathan White studied at the Southern Alberta Institute of Technology, where he earned a Management Certificate of Achievement in Business Administration and Management from 2017 to 2019. His expertise includes root cause analysis, customer experience, management, business process improvement, and problem-solving. Additionally, he specializes in IREG data roaming within the telecommunications sector.
Professional Background
Jonathan White has extensive experience in the telecommunications and retail industries. His roles at TELUS have included Data & Network Support Representative and Data & Network Assistance. Before TELUS, he worked for Sunterra Quality Food Markets Inc. as a Senior Cashier & Department Support for five years.
Professional Development and Mentorship
As part of the Business Analyst Development Program at TELUS, Jonathan White is involved in LEAP Program training that spans both soft and hard skills. He receives formal and informal instruction with tools like Google Sheets & Slides, Tableau, and various data management applications. He also benefits from mentoring relationships with Directors, Operational Managers, and professional Business Analysts to enhance his problem-solving, innovative thinking, and data-driven storytelling abilities.