Jordan Cooper
About Jordan Cooper
Jordan Cooper is a Senior Program Manager at TELUS, specializing in IT Cost Transformation and Lean Six Sigma training in Vancouver, Canada.
Current Position at TELUS
Jordan Cooper currently holds the position of Senior Program Manager - IT Cost Transformation at TELUS in Vancouver, Canada. In this role, Jordan focuses on leading the IT Cost Transformation Program, which aims to achieve significant cost reductions through various initiatives. Jordan is also a Lean Six Sigma Trainer (PICOE) at TELUS, emphasizing the importance of process improvement and efficiency.
Previous Roles at TELUS
Jordan Cooper has held multiple roles at TELUS, showcasing a progression through various positions. From 2012 to 2017, Jordan was the Senior Program Manager - E2E Process Improvement. Prior to that, Jordan managed business process improvements from 2009 to 2012. In 2008, Jordan served as Manager Software Engineering for 11 months. Jordan's early career at TELUS included roles as a Software Engineer from 2004 to 2007 and as a Cisco Network Engineer Intern in 1999 and 2000.
Educational Background
Jordan Cooper has a solid educational foundation with a Bachelor's Degree in Computer Software Engineering from Simon Fraser University, studied from 2001 to 2004. Prior to that, Jordan completed two years of undergraduate studies in Electrical Engineering at the same university from 1997 to 2000.
Professional Achievements
Jordan Cooper achieved $10.9M in operational expenditure savings through initiatives such as outsourcing, automation, external labor efficiencies, workforce compression, and optimization. These achievements demonstrate Jordan's expertise in driving cost efficiencies and operational improvements within TELUS.
Early Career Experience
Before embarking on a long-term career at TELUS, Jordan Cooper worked as a Lifeguard at the City of Surrey from 1996 to 2004. This early experience reflects Jordan's dedication and work ethic, paving the way for a successful career in the technology sector.
Expertise in Process Improvement
With extensive experience in business process improvement, Jordan Cooper specializes in Lean, Six Sigma, and Process Re-design methodologies. Jordan has focused on customer-centric business process enhancements throughout various roles at TELUS, contributing significantly to the company’s operational efficiency.