Jordon West
About Jordon West
Jordon West is the Director of Customer Solutions Delivery at TELUS, overseeing the Fraser Valley Home Team, Vancouver Home Team, and Lower Mainland Cable Repair.
Current Role at TELUS
Jordon West serves as the Director of Customer Solutions Delivery at TELUS, particularly within the Fraser Valley Home Team and the Lower Mainland Cable Repair. In his role, he is responsible for overseeing and supporting both Home Team managers and technicians. Jordon West's leadership extends into the Vancouver Home Team, reflecting his significant responsibilities and wide reach within TELUS.
Previous Role at TELUS
Before his current role, Jordon West was the Director of Construction and Network Build at TELUS. He held this position from 2009 to 2012, where he contributed to the company's infrastructure development and network expansion. His tenure in this role provided him with substantial experience in managing large-scale projects and leading diverse teams within the organization.
Leadership in Customer Solutions Delivery
Jordon West has been leading the Customer Solutions Delivery team at TELUS for over a decade. Since starting this role in September 2013, he has been pivotal in driving customer-focused solutions, ensuring efficient service delivery, and managing a skilled workforce. His long-term commitment to this position highlights his expertise and dedication to enhancing TELUS's service delivery framework.
Education and Professional Development
Jordon West studied at BCIT, where he earned a Certificate in Professional Sales over a period from 1996 to 2002. His education equipped him with essential skills in sales and professional communication, which have been instrumental in his various leadership roles at TELUS. This academic background complemented his professional experiences and helped shape his approach to customer solutions and team management.