Jose Aragon
About Jose Aragon
Jose Aragon is a Team Leader Specialist at Telus, working remotely from Guatemala City while holding a position in Vancouver, British Columbia, Canada.
Company
Jose Aragon is currently employed at Telus, a major telecommunications company based in Vancouver, British Columbia, Canada. Additionally, he holds a supervisory role at Telus International Central America, indicating his involvement in diverse geographic markets. His work spans across both North American and Central American regions, showcasing his ability to adapt and manage in varied business environments.
Title
Jose Aragon serves as a Team Leader Specialist at Telus. His position entails significant responsibilities in guiding and supervising teams within the organization. In his role, he ensures the efficient operation of customer service departments and oversees various projects aimed at enhancing service quality.
Education and Expertise
Jose Aragon obtained his Bachelor of Business Administration degree after three years of study, from 2012 to 2015. His educational background has provided a solid foundation in business principles and management practices. This academic achievement has supported his extensive expertise in customer service supervision, enabling him to handle complex tasks and lead teams effectively.
Background
Jose Aragon has been part of Telus since January 2012, marking over a decade of dedicated service. Throughout his tenure, he has contributed to various initiatives within the company, gaining experience in different geographic markets. Notably, he works remotely from Guatemala City while holding a leadership position in Vancouver, British Columbia, Canada. This arrangement showcases his flexibility and commitment to his role.
Customer Service Supervision Expertise
Jose Aragon possesses extensive expertise in customer service supervision. His role as Supervisor del Servicio de Atención al Cliente at Telus International Central America highlights his proficiency in managing customer service teams. He applies best practices and innovative strategies to improve service delivery and customer satisfaction, making significant contributions to the company's success in the customer service domain.