Joshua Mariampillai
About Joshua Mariampillai
Joshua Mariampillai is the UX Content Strategy Lead at TELUS, with a diverse background in technical and creative roles, including positions at Best Buy Canada, The Recall eSports, and Sage.
Professional Role at TELUS
Joshua Mariampillai currently serves as the UX Content Strategy Lead at TELUS Digital. He has held this position since September 2018. In this role, he is responsible for steering the content strategy to enhance the user experience across digital platforms. His background combining technical skills and creative expertise positions him to optimize user engagement and content effectiveness.
Experience at Best Buy Canada
Joshua Mariampillai had a significant tenure at Best Buy Canada, where he fulfilled multiple roles. From 2015 to 2018, he worked as a Senior Content Strategist & Information Architect, focusing on refining content strategies and information architecture to improve customer interaction and satisfaction. Prior to that, he served as an In-store Content Writer in Burnaby, British Columbia, from 2013 to 2015, creating engaging content to support store operations and marketing efforts.
Educational Background
Joshua Mariampillai holds a Bachelor of Technology (BTech) in Human Computer Interaction from the British Columbia Institute of Technology, completed over seven years from 2013 to 2020. Additionally, he earned a Diploma of Technology in Computer Information Technology from the same institution between 2007 and 2009. His academic credentials also include a Certificate in Content Marketing from HubSpot Academy, achieved in 2017, and a year-long study in Digital Marketing at BrainStation from 2019 to 2020.
Experience in Digital Content Creation
Beyond his corporate career, Joshua Mariampillai produced content as a YouTube Content Creator for The Recall eSports, covering a span of three years from 2014 to 2017. His role involved creating engaging video content aimed at the eSports community, demonstrating his ability to curate and produce digital content that resonates with a specific audience.
Early Career Positions
Joshua Mariampillai's early career demonstrates versatility across various fields. He worked as an Application Support Analyst II at Sage in Richmond, BC, for two years, providing technical support. His roles also included a two-year stint as a Researcher / Writer at GetConnected TV, a position as a Fashion Consultant for Mexx Canada Company, and a Sales Associate role at The Source. These experiences laid a diverse foundation that combines technical acumen with creative and customer-focused roles.