Joy Wright
About Joy Wright
Joy Wright is a Senior Operations Manager at TELUS with over a decade of experience in quality management and operations.
Current Role at TELUS
Joy Wright serves as a Senior Operations Manager at TELUS. She transitioned to this role in 2022 after her tenure as a Senior Qualifications, Quality Manager at TELUS International. In her current position, Joy is likely responsible for overseeing operational processes, ensuring efficiency, and maintaining quality standards within the organization.
Former Role at TELUS International
From 2021 to 2023, Joy Wright worked at TELUS International as a Senior Qualifications, Quality Manager. In this role, she was responsible for managing quality assurance processes, ensuring service standards were met, and overseeing qualifications within the organization. Her experience in this position provided a solid foundation for her current role at TELUS.
Experience at Everise
Joy Wright was a Senior Quality Manager at Everise from 2018 to 2021. Based in Austin, Texas, she managed quality assurance teams and maintained high standards of quality within the company. Her role at Everise involved significant oversight responsibilities and contributed to her expertise in quality management.
Career at Electronic Arts (EA)
Joy Wright worked at Electronic Arts (EA) for 11 years, from 2010 to 2021, as a Lead Quality Analyst. During her time at EA, she gained extensive experience in the gaming industry, focusing on quality analysis and assurance. Her role involved leading quality assurance teams and overseeing the quality of various gaming projects.
Educational Background
Joy Wright studied at Texas State University, where she obtained a Bachelor of Applied Science (BASc). Her education has provided her with a strong foundation in applied sciences, which has been instrumental in her career in quality management and operations.