Karen Tytgat Maticorena
About Karen Tytgat Maticorena
Karen Tytgat Maticorena is a Channel Care Support professional at TELUS with over 18 years of experience in customer service and technical support roles.
Current Title and Role at TELUS
Karen Tytgat Maticorena currently holds the position of Channel Care Support at TELUS. She has been with TELUS since March 2015, amassing over 8 years of experience in this role. Based in Calgary, Karen's responsibilities involve supporting channel operations and ensuring effective customer service.
Previous Experience at Shaw Communications
From 2008 to 2016, Karen worked at Shaw Communications as a Technical Support Representative. Over her 8-year tenure, she provided technical support to customers, leveraging her communication skills and technical knowledge to resolve issues efficiently.
Early Career at FedEx Office
Karen commenced her professional journey at FedEx Office, serving as a Customer Service Representative from 2005 to 2007. During these two years in Calgary, Alberta, she gained valuable experience in customer service, which set a strong foundation for her subsequent roles in technical support and telecommunications.
Education in Communication Sciences
Karen Tytgat Maticorena pursued higher education at Universidad de San Martín de Porres, studying Radio and Television. She achieved a degree in Ciencias de la Comunicacion, completing her studies over a period of 7 years from 1995 to 2002. Her academic background in communication has been instrumental in her professional achievements.
Experience in Telecommunications and Logistics
Karen's career spans over 18 years, during which she has worked in both the telecommunications and logistics industries. Her roles at TELUS, Shaw Communications, and FedEx Office have given her extensive experience in customer service and technical support, showcasing her versatility and commitment to excellence in these fields.