Karen Young
About Karen Young
Karen Young is a Sr. Business Analyst at TELUS in Ontario, Canada, with over 17 years of experience.
Title
Karen Young holds the position of Sr. Business Analyst at TELUS. With over 17 years of experience in this role, she is currently based in Ontario, Canada.
Company
Karen Young is employed at TELUS, a leading telecommunications provider in Canada. Her role within the company involves high-level analysis and strategic improvements aimed at enhancing business processes.
Professional Experience
Karen Young brings more than 17 years of experience to her role as Sr. Business Analyst. Her extensive knowledge in the field is underscored by her specialization in identifying and resolving process gaps to enhance both timelines of end-to-end fulfillment and customer experience.
Specialization
Karen Young specializes in identifying and resolving process gaps. This expertise helps in improving timelines for end-to-end fulfillment and elevating the customer experience. She has played a critical role in devising strategies that address these issues effectively.
Achievements
During the past three years, Karen Young's contributions have led to significant improvements at TELUS, resulting in revenue savings of over 3 million dollars. These achievements reflect her ability to effectively implement process enhancements that deliver substantial financial benefits.