Karissa Ralla
About Karissa Ralla
Karissa Ralla is an Assistant Manager at TELUS with a background in technical sales and retail management, and a Bachelor's degree in Physical Education & Coaching from Douglas College.
Title
Karissa Ralla is currently serving as Assistant Manager at TELUS.
Current Role at TELUS
Karissa Ralla has been working as an Assistant Manager at TELUS Customer Experience and Sales (CES) since March 2021. In this role, she focuses on creating a welcoming, trustful, and comfortable work environment for her team. Her responsibilities include overseeing daily operations, enhancing customer experiences, and supporting team development.
Previous Experience at TELUS
Prior to her current role, Karissa Ralla worked as a Technical Sales Representative at TELUS from 2019 to 2021. During her time in this position in Willowbrook, Langley, British Columbia, she excelled in customer service, often receiving positive feedback from store surveys and online reviews for her excellence.
Work Experience at Boathouse/Blackwell Supply Company
Karissa Ralla served as an Assistant Manager at Boathouse/Blackwell Supply Company from 2018 to 2019 in Tsawwassen, British Columbia. In this role, she managed store operations and contributed to sales and customer service efforts, ensuring smooth day-to-day activities within the store.
Store Manager at Journeys
From 2016 to 2018, Karissa Ralla was employed as a Store Manager at Journeys in Tsawwassen, British Columbia. Her role involved overseeing all aspects of store management, including staff supervision, inventory control, and customer service, fostering a productive and customer-focused environment.
Education and Expertise
Karissa Ralla holds a Bachelor of Physical Education & Coaching from Douglas College, where she studied Kinesiology and Exercise Science from 2017 to 2022. Her academic background provides her with a deep understanding of physical education, exercise science, and coaching methodologies, contributing to her well-rounded skill set.