Kayla Shay Smith

Kayla Shay Smith

Customer Service Representative @ TELUS

About Kayla Shay Smith

Kayla Shay Smith is a Customer Service Representative at Telus in Edmonton, Alberta, Canada, with a background in business administration and managerial experience.

Current Role at Telus

Kayla Shay Smith is currently employed as a Customer Service Representative at Telus, based in Edmonton, Alberta, Canada. She has accumulated over six years of experience in this role. At Telus, she is responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Smith’s extensive tenure at Telus underlines her commitment and capability in customer service.

Previous Experience at Original Apparel

Before joining Telus, Kayla Shay Smith worked at Original Apparel as a Store Manager for one year, from 2015 to 2016. During her time there, she gained valuable managerial experience, overseeing store operations and managing staff. This role helped her develop skills in leadership, inventory management, and customer satisfaction.

Educational Background at NAIT

Kayla Shay Smith completed her Bachelor of Business Administration at the Northern Alberta Institute of Technology (NAIT). She pursued this degree from 2013 to 2016, completing the program in three years. Her education at NAIT provided her with a solid foundation in business principles, which has been instrumental in her professional career.

Professional Skills and Experience

Kayla Shay Smith brings a combination of customer service expertise and managerial experience to her professional endeavors. Her role at Telus emphasizes her capacity to handle customer relations effectively, while her tenure as a Store Manager at Original Apparel highlights her ability to manage operations and lead a team. Her educational background in business administration complements her hands-on experience, making her a well-rounded professional in her field.

People similar to Kayla Shay Smith