Keith Gagne
About Keith Gagne
Keith Gagne is a Sr. System Programmer (z/OS Mainframe) at TELUS in British Columbia, Canada, with a diverse background in lacrosse coaching and officiating, and extensive experience in mainframe system programming and storage administration.
Company
Currently, Keith Gagne works at TELUS in British Columbia, Canada. He holds the position of Sr. System Programmer, specializing in z/OS Mainframe systems. TELUS is a prominent telecommunications company providing various services such as internet, television, and phone services across Canada.
Title
Keith Gagne serves as a Sr. System Programmer at TELUS, with a specialization in z/OS Mainframe systems. He is responsible for managing and maintaining enterprise storage and backup infrastructures, monitoring system performance, and ensuring service level agreements are met through diligent issue resolution and vendor engagement.
Education and Expertise
Keith Gagne studied Mainframe System Programming at IBM TechU, where he achieved a Certificate in his field. His expertise includes providing Tier 3 technical support for enterprise storage, participating in disaster recovery planning, implementing core updates to z/OS/MVS operating systems, and enhancing operational procedures and documentation.
Background in System Programming
Keith Gagne has a robust background in system programming, particularly in the z/OS Mainframe environment. His previous role at TELUS as a Storage Administrator (z/OS Mainframe) involved similar duties, enhancing his proficiency in the field. He has demonstrated his capability in daily performance monitoring, effective issue resolution, and successful management of storage infrastructures.
Lacrosse Coaching and Officiating
From 2016 to 2019, Keith Gagne coached high school lacrosse at the Seattle Starz Lacrosse Club in Seattle, Washington. Concurrently, he served as a referee in the National Lacrosse League from 2010 to 2018, and as an Instructor of Officiating at the BC Lacrosse Officials Association from 2004 to 2018, underpinning his deep involvement in the sport.