Kelly Barron Dugan
About Kelly Barron Dugan
Kelly Barron Dugan is a Client Specialist at TELUS with over a decade of experience in the telecommunications industry, specializing in vendor management and customer service team development.
Current Position at TELUS
Kelly Barron Dugan currently works as a Client Specialist at TELUS. With over a decade of experience at the company, Kelly has been with TELUS since April 2013. In this role, Kelly utilizes extensive experience in vendor management to support the company's goals and objectives. The position involves training and developing customer service teams, enhancing customer satisfaction through tailored service strategies, and contributing significantly to revenue growth.
Previous Roles at TeleTech
Before joining TELUS, Kelly Barron Dugan worked at TeleTech in Orillia, Ontario, Canada. Kelly served as a Program Manager for four months in 2012. Prior to that, Kelly held the position of Quality Specialist from 2011 to 2012. These roles involved managing programs and ensuring high-quality standards in service delivery. Kelly’s experience at TeleTech helped develop critical skills in management and quality assurance.
General Manager at Kwidox
Kelly Barron Dugan worked as the General Manager of Kwidox in Honey Harbour, Ontario, Canada, from 2005 to 2012. This seven-year tenure involved overseeing business operations and managing various aspects of the company's functions. The role demanded a broad skill set in leadership, management, and operational efficiency, contributing significantly to the company’s success during this period.
Real Estate Agent at CENTURY 21®
From 2002 to 2005, Kelly Barron Dugan worked as a Real Estate Agent at CENTURY 21® in Orillia, Ontario, Canada. During these three years, Kelly gained valuable experience in the real estate industry, developed sales skills, and contributed to the achievement of significant revenue growth for the agency.
Educational Background
Kelly Barron Dugan has pursued a well-rounded education in business and management. Kelly attended Seneca College from 2019 to 2021, achieving a specialization in Business, Management, Marketing, and Related Support Services. Additionally, Kelly studied at Georgian College, where the focus was on Business Administration and Management, General. This educational background has provided Kelly with a strong foundation in business principles and management strategies.