Kendra Innes
About Kendra Innes
Kendra Innes is the Director of Business Sales at TELUS, with extensive experience in various leadership roles within the company and a background in HR and business management.
Company
Kendra Innes is currently employed at TELUS, a Canadian telecommunications company. TELUS offers a wide range of communications products and services and is one of the major players in the Canadian market.
Title
Kendra Innes holds the position of Director - Business Sales at TELUS.
Education and Expertise
Kendra Innes studied Business at Simon Fraser University. She completed the SFU Executive Management Program in 2005. This educational background has contributed to her expertise in business sales and management.
Background
Kendra Innes has an extensive background in business sales and human resources. She has held various roles at TELUS, including Director, Small Business Sales, HR Director - Workforce Program Development, HR Director Recognition & Rewards, and Business Sales Manager. She also served as HR Director at Corporate Health Services.
Achievements
Kendra Innes managed the business needs of 250,000 business customers with an annual billed revenue base of $621 million. She provided mentorship to 8 business sales managers and 100 unionized inside sales representatives. She achieved a 14% improvement in employee engagement survey results and exceeded targets in key strategic product portfolios by up to 60%. She also initiated meetings to eliminate a backlog of 1500 orders two months ahead of forecast and realized savings equivalent to 5 full-time headcounts.