Kevin Eng
About Kevin Eng
Kevin Eng is the Manager of Customer Experience at Telus Health, specializing in Health Benefits Management and Pharmacy Solutions.
Manager Customer Experience at Telus Health
Kevin Eng holds the position of Manager Customer Experience at Telus Health, focusing on Health Benefits Management & Pharmacy Solutions. In this role, he oversees customer relations and experience strategies for the organization. His work involves enhancing service delivery and ensuring that clients receive optimal support through Telus Health's various health benefits and pharmacy solutions.
Previous Experience as Sr Business Analyst at TELUS
Before his current role, Kevin Eng served as a Senior Business Analyst at TELUS. During his tenure, he was responsible for analyzing business processes, identifying areas for improvement, and implementing strategies to enhance efficiency and effectiveness within the organization. His experience as a business analyst contributed significantly to his expertise in customer experience management.