Kiruthika Thamilselvan
About Kiruthika Thamilselvan
Kiruthika Thamilselvan is a Customer Loyalty Specialist at TELUS with a background in environmental landscaping horticulture and experience in customer service and telecommunications.
Company
Kiruthika Thamilselvan has been a part of TELUS since February 2020. Currently, she serves as a Customer Loyalty Specialist. TELUS is a notable player in the telecommunications industry, providing a wide range of products and services to customers across Canada. Before her current role, she worked as a Customer Solutions Specialist at the same company from 2019 to 2020.
Title
Kiruthika Thamilselvan holds the position of Customer Loyalty Specialist at TELUS. In this role, she focuses on enhancing customer satisfaction and fostering loyalty by developing and implementing strategies that address customer needs and preferences.
Educational Background
Kiruthika Thamilselvan has an impressive educational background in the field of horticulture. She earned a Bachelor's Degree in Environmental Landscaping Horticulture from Dalhousie University (2013-2014). Prior to that, she obtained a Bachelor's Degree in Horticultural Science from Tamilnadu Agricultural University (2010-2013). Her academic experience has equipped her with a strong foundation in environmental and horticultural sciences.
Professional Experience
Before her tenure at TELUS, Kiruthika Thamilselvan worked at Shoppers Drug Mart as a Cash Manager from 2015 to 2018. During her three years in this role, she gained valuable experience in customer service and retail management. Following this, she transitioned to the telecommunications industry, starting as a Customer Solutions Specialist at TELUS in 2019 before moving to her current role in 2020.
Skills and Expertise
Kiruthika Thamilselvan possesses a strong suite of skills essential for her roles in customer service and loyalty. She is proficient in Microsoft Excel and Microsoft Office, and has a solid background in customer service, strategic planning, and teamwork. These skills have been crucial in her ability to effectively manage customer relations and contribute to the strategic initiatives at TELUS.