Kit Li
About Kit Li
Kit Li is a Business Development Account Executive at TELUS in Toronto and an Account Manager at NewCondo in Markham, with extensive experience in account management and customer relations.
Company
Kit Li is currently associated with TELUS and NewCondo, holding significant roles in business development and account management. At TELUS, Kit started the role of Business Development Account Executive in June 2022 in Toronto, Ontario. Concurrently, Kit serves as an Account Manager at NewCondo in Markham, Ontario.
Title
Kit Li holds the title of Business Development Account Executive at TELUS and Account Manager at NewCondo. These roles are located in Toronto and Markham, Ontario, respectively.
Background
Kit Li has a substantial background with experience in customer relations, customer escalations, and account management. Kit's career began at Rogers Communications, where Kit held multiple positions over ten years, including Customer Relations Specialist, Customer Account (Escalation) Representative, and Account Manager. This tenure demonstrates Kit's extensive experience in handling diverse customer-facing roles and complex account management tasks.
Experience at Rogers Communications
During the decade-long stint at Rogers Communications, Kit Li served in several capacities. From 2012 to 2017, Kit was a Customer Relations Specialist, ensuring a focus on consumer satisfaction and issue resolution. Kit also served as a Customer Account (Escalation) Representative from 2013 to 2014, honing skills in managing escalated customer concerns. Following this, Kit transitioned to the role of Account Manager from 2017 to 2021, focused on managing client accounts and fostering relationships in North York, Ontario.
Account Management Expertise
Kit Li possesses extensive expertise in account management across multiple companies and roles. With experience ranging from managing customer escalations at Rogers Communications to overseeing business development at TELUS, Kit demonstrates a versatile skill set in handling client accounts, relationship management, and business growth initiatives. These roles highlight Kit's capability to navigate complex customer interactions and maintain client satisfaction.