Konstantin Shadrin
About Konstantin Shadrin
Konstantin Shadrin is a Help Desk Specialist III at TELUS with over seven years of experience in various roles within the company, including team manager service assurance and technical support.
Title
Konstantin Shadrin holds the position of Help Desk Specialist III at TELUS. This role involves providing technical support and assistance to customers, ensuring their issues are resolved effectively.
Company
Konstantin Shadrin is currently employed at TELUS, a leading telecommunications company in Canada. In addition to his current role, he has served in various capacities within the company, including team manager service assurance and helpdesk specialist technical support.
Education and Expertise
Konstantin Shadrin completed his Bachelor of Commerce degree from McGill University, a renowned institution in Montreal, from 2006 to 2009. Prior to that, he studied at Dawson College from 2004 to 2006. His educational background has equipped him with a solid foundation in business and commerce.
Professional Background
Konstantin Shadrin started his career in customer service and sales roles, working briefly at Eurostyle Systems as a sales representative and Western Union as a customer service representative. He co-owned Zoom Commerce from 2009 to 2011, demonstrating his entrepreneurial spirit. His career also includes a role as a financial risk manager associate at ETG.
Work Experience at TELUS
Konstantin Shadrin has been with TELUS for over seven years. He initially joined the company as a helpdesk specialist in technical support from 2012 to 2014. He then served as a team manager for service assurance from 2014 to 2016 before transitioning to his current position as a Help Desk Specialist III.