Kris Ng
About Kris Ng
Kris Ng is a Business Analyst I at TELUS with over 12 years of experience in various roles within the company, including Quality Development Specialist and Client Care Team Manager. Kris has a strong background in Marketing Management and Commerce & Business Administration, with certifications from Douglas College.
Current Role at TELUS
Kris Ng is currently serving as a Business Analyst I at TELUS. In this role, Kris is involved in tasks that require analytical skills to help improve business processes and efficiencies within the company. The position leverages Kris's extensive experience accumulated from various roles within TELUS, enhancing the company's ongoing projects and strategic initiatives.
Previous Roles at TELUS
Kris Ng has an extensive tenure at TELUS, dating back to 2000. Kris began as a Document Services Technician (2000-2004) and then transitioned into roles such as Customer Service Representative (2004-2008), Help Desk Specialist (2008-2009), Quality Development Specialist (2009-2011), and Client Care Team Manager (2009-2011). These diverse positions provided Kris with a comprehensive understanding of various aspects of the business, from technical support and customer service to quality development and management.
Professional Background Before TELUS
Before joining TELUS, Kris Ng started their career at Quebecor World Printing as a Quality Specialist from 1998 to 2000. This role laid the foundation for Kris's expertise in quality assurance, an area that would prove vital in subsequent positions at TELUS. The experience included ensuring the excellence of printed materials and honing skills crucial for future roles in quality development and client care management.
Educational Background
Kris Ng is well-educated in business and marketing, holding a Diploma in Commerce & Business Administration (1997-2002) and a Certificate in Marketing Management (2001-2002) from Douglas College. This academic foundation equipped Kris with the theoretical knowledge and practical skills needed to excel in various professional roles. The combination of marketing and business administration studies has been instrumental in supporting Kris's career progression at TELUS.
Comprehensive Experience at TELUS
Kris Ng's career at TELUS spans over 12 years, having progressed through multiple roles, including Document Services Technician, Customer Service Representative, Help Desk Specialist, Quality Development Specialist, and Client Care Team Manager. This extensive experience within the same organization signifies Kris's adaptability and proficiency in meeting the company's evolving needs. Kris has developed a robust understanding of both the technical and managerial aspects of the business.