Krissy Steczko
About Krissy Steczko
Krissy Steczko is a Team Manager at TELUS in Montreal, Quebec, Canada, with a background in administrative support and customer service roles.
Current Role at TELUS
Krissy Steczko is currently working as a Team Manager at TELUS in Montreal, Quebec, Canada. In this role, she supports team members through regular weekly coaching sessions, huddles, monthly meetings, and daily video meetings, phone calls, chats, and emails. Her responsibilities include overseeing team performance and ensuring high levels of engagement and productivity among team members.
Career at TELUS
Krissy Steczko has extensive experience working at TELUS, starting in 2008. Initially, she worked as a Loyalty and Retention Specialist for four years, from 2008 to 2012. Following this role, she served as Administrative Support for nine years, from 2012 to 2021. Throughout her tenure at TELUS, she has been involved in event planning for customer service week activities, engagement initiatives, and recognition celebrations.
Early Career Experiences
Before joining TELUS, Krissy worked at Sitel in various roles, including Team Manager, Senior Quality Assurance, Quality Assurance Representative, and Customer Service/Sales, from 2001 to 2008. She also worked as a Telephone Fundraiser at Concordia University for 11 months in 2000. She has developed a deep understanding of customer service and quality assurance through these diverse experiences.
Educational Background
Krissy Steczko studied at Concordia University, where she specialized in English Literature from 2000 to 2003. Prior to that, she attended Dawson College, studying Social Sciences and achieving a DEC in 2000. She also studied Computer Science at Champlain College from 1997 to 1998. Her educational background has provided her with well-rounded expertise in various fields.
Community Involvement
Krissy Steczko is actively involved in community initiatives. She has participated in fundraising efforts for organizations such as JDRF, Moisson Montreal, and Light the Night. Additionally, she has volunteered at events such as Share the Warmth, the Montreal Mission Hall, and the TELUS Walk to Cure Diabetes, demonstrating her strong commitment to helping others.