Krystal Keāne
About Krystal Keāne
Krystal Keāne is an MDU Account Manager at Telus and Regional Territory Manager at The Acquisition Group Telus, based in Vancouver, British Columbia.
Current Roles at The Acquisition Group and Telus
Krystal Keāne is currently employed at The Acquisition Group Telus as a Regional Territory Manager. In addition to this role, she serves as Mdu Account Manager at Telus. Her responsibilities include managing and maintaining client relationships, particularly focusing on the promotion of Telus PureFibre's superior quality and speed. Keāne operates in Vancouver, British Columbia, Canada, where she continues to support and engage with clients, providing them with comprehensive information about Telus's services.
Previous Experience at MTM Waste Management Solutions
Krystal Keāne owned and operated MTM Waste Management Solutions for six years, from 2011 to 2017. During this period, she gained extensive experience in managing business operations and client relations. This role helped her in developing essential managerial skills and a deep understanding of customer needs and industry dynamics.
Major Account Manager Experience
Before her current roles, Krystal Keāne worked as a Major Account Manager. In this position, she was responsible for managing significant client accounts, focusing on delivering high levels of client satisfaction and fostering long-term relationships. Her experience in this role has equipped her with significant expertise in account management and client relationship building.
Client Relationship Management
Since May 2017, Krystal Keāne has been actively involved in managing and building strong relationships with resident managers, property managers, condo-board members, and sole building owners. Her primary area of operation includes Edmonton’s downtown and Strathcona area. Keāne’s approach focuses on providing exceptional client support and creating a positive experience through educating them about Telus's offerings, ensuring they understand the benefits of Telus PureFibre's high-quality service.
Focus on Client Education and Support
In her role, Krystal Keāne emphasizes the importance of educating MDU (Multi-Dwelling Unit) properties and their residents about the advantages of Telus PureFibre. She believes that informed clients are better positioned to appreciate the superior quality and speed of the service. Furthermore, Keāne prioritizes client support as a crucial element in fostering a positive connection and experience throughout the process, ensuring customer satisfaction and trust.