L'anglais Yann
About L'anglais Yann
Yann L'anglais is a Senior Strategy Manager at TELUS in Montreal, Quebec, Canada, with over 20 years of experience in various roles within the company.
Company
L'anglais Yann is currently serving as a Senior Strategy Manager at TELUS in Montreal, Quebec, Canada. TELUS Corporation is one of the premier telecommunications companies in Canada, offering a wide range of telecommunication products and services including wireless and wireline telecommunications, Internet services, and voice-based solutions.
Title
L'anglais Yann holds the position of Senior Strategy Manager at TELUS. In this role, he specializes in developing and implementing strategies aimed at retaining reactive customer bases, thereby improving overall customer satisfaction. His work involves extensive planning and execution of strategic initiatives to enhance the company’s market position.
Education and Expertise
L'anglais Yann studied at the University of Montreal, where he completed a program in English Language and Literature, General, from 2009 to 2011. He has a robust background in human resources, particularly focusing on training facilitation and learning management. His expertise extends to coaching and sales within the telecommunications industry, making him a valuable asset in both educational and strategic contexts.
Background
L'anglais Yann has over 20 years of experience working at TELUS, having started in 2002. His career at TELUS began as a Store Manager, a role he held for six years. Subsequently, he served as Learning Specialist II for five years, followed by Senior Learning Specialist for three years. From 2016 to 2018, he worked as an Account Manager before transitioning to the role of Senior Marketing Manager, which he held from 2018 to 2021.
Achievements
L'anglais Yann has a demonstrated history of improving customer satisfaction through strategic initiatives. Specialized in formulating strategies to retain reactive customer bases, he has consistently contributed to TELUS's success. His work in human resources and learning management has facilitated significant improvements in training and development, supporting the company's overall strategic goals.