Laura Duncan
About Laura Duncan
Laura Duncan is a Product Manager at TELUS in Vancouver, British Columbia, Canada, with a strong background in telecommunications and customer satisfaction.
Current Role at TELUS
Laura Duncan currently serves as a Product Manager at TELUS in Vancouver, British Columbia, Canada. In this role, she focuses on developing and managing products to meet the company's strategic objectives. Her responsibilities likely involve coordinating across various departments, managing product life cycles, and ensuring the products meet market demand.
Past Positions at TELUS
Laura Duncan has held multiple roles at TELUS, demonstrating her versatility and growth within the company. From 2019 to 2020, she was a Program Manager in Vancouver. Before that, she managed the Client Care Team in Burnaby from 2012 to 2020. Her tenure at TELUS extends back to various managerial roles focused on customer care and program management, reflecting her deep expertise in the telecommunications industry.
Early Career at Grouse Mountain
Prior to her tenure at TELUS, Laura Duncan gained valuable experience at Grouse Mountain, where she served as a Guest Services Representative from 2010 to 2012. Located in North Vancouver, this role involved addressing guest inquiries, managing ticket sales, and ensuring a smooth guest experience. This early job provided her with foundational skills in customer service and event management.
Educational Background at Simon Fraser University
Laura Duncan holds a Bachelor of Arts (BA) in Business/Corporate Communications from Simon Fraser University, where she studied from 2005 to 2009. Her academic background provided her with essential skills in business practices and effective communication, which have been pivotal in her professional roles.
Community Involvement with STORYHIVE
Laura Duncan actively participates in community programming initiatives through STORYHIVE. This platform helps local content producers reach wider audiences, thereby promoting diversity and local content in Western Canada. Her involvement underscores her commitment to fostering community and supporting local creators.