Laurence Mc Laughlin
About Laurence Mc Laughlin
Laurence Mc Laughlin is a Senior Technology Specialist at TELUS with extensive experience in technology consulting, software deployment, and unified communications support.
Current Role at TELUS
Laurence Mc Laughlin currently serves as a Senior Technology Specialist at TELUS. In this role, he focuses on technology consulting, software deployment, and packaging. He is also a member of the TELUS Client Support Enablement Tier 3 support team since 2008, offering expertise in advanced technical support.
Previous Positions at TELUS
Before his current role, Laurence Mc Laughlin held several positions at TELUS. He worked as a Desktop Support Specialist from 2000 to 2007 and as a Sales Support Specialist from 1996 to 2000. His career at TELUS began as a Marketing Analyst from 1993 to 1996. Each role contributed to his extensive experience in technology and support services.
Educational Background
Laurence Mc Laughlin has a strong educational foundation. He earned a Bachelor of Commerce (B.Comm.) in Marketing and Management Information Systems (MIS) from Concordia University, completing his studies between 1988 and 1990. Prior to that, he achieved a Diplome d'Etudes Collegiales (DEC) from Marianopolis College, studying from 1986 to 1988.
Technical Expertise
With years of hands-on experience, Laurence Mc Laughlin specializes in user acceptance testing (UAT), Windows 7 application remediation, legacy app remediation, and Java environment standardization. His technical skills extend to providing unified communications (UC) support across a range of platforms, including desktops, Windows/MacOS, tablets, smartphones, and virtual desktop infrastructure (VDI).