Levis Cote
About Levis Cote
Levis Cote is a Business Analyst II at TELUS with over 16 years of experience in various roles, specializing in Contact Center Readiness.
Current Role at TELUS
Levis Cote currently serves as a Business Analyst II at TELUS. In this role, he specializes in Contact Center Readiness, drawing on over 16 years of experience within the company. His current responsibilities likely involve analyzing business needs, optimizing processes, and ensuring that contact centers are fully prepared to meet customer demands.
Past Positions at TELUS
Levis Cote has held several roles at TELUS over his extensive career. He was a Performance Analyst II from 2014 to 2017 and an Account Manager - Independent Channel from 2011 to 2014. Prior to that, he served in Service Resolution Management from 2009 to 2011 and began his TELUS career as a Wireless Data and Network Assistance Specialist II from 2007 to 2009. Each of these roles was based in the Montreal, Canada area.
Experience in Telecommunications Industry
Levis Cote has a robust background in the telecommunications industry, gained through various roles at TELUS over a span of more than 16 years. His expertise encompasses performance analysis, account management, and technical support. This diverse experience has allowed him to transition seamlessly from technical roles to more business-oriented responsibilities.
Transition from Technical to Business Roles
Levis Cote's career at TELUS showcases a significant transition from technical positions to business-focused roles. He began his career as a Wireless Data and Network Assistance Specialist II and moved through Service Resolution Management and Performance Analyst roles. This progression reflects his ability to adapt and excel in different facets of the telecommunications industry.
Base of Operations
Since at least 2017, Levis Cote has been based in Laval, Quebec. This location allows him to leverage his extensive experience within the telecommunications industry, contributing to TELUS's operations and strategic initiatives.