Lidia Da Silva
About Lidia Da Silva
Lidia Da Silva is a Customer Success Executive at TELUS in Vancouver, Canada, focusing on digital transformation and technology adoption.
Title
Lidia Da Silva currently holds the position of Customer Success Executive at TELUS.
Company
Lidia Da Silva is presently employed by TELUS, a leading telecommunications company based in Vancouver, British Columbia, Canada.
Customer Success Executive at TELUS
As a Customer Success Executive at TELUS, Lidia Da Silva plays a key role in digital transformation initiatives. Her focus includes integrating IT, network, and mobility securely while embracing modern technologies like Cloud, Big Data, IoT, and Managed Services. She addresses various challenges such as siloed projects, legacy network practices, and reactive security postures, working closely with executives to improve business operations and customer experiences.
Previous Roles at TELUS
Before becoming a Customer Success Executive, Lidia Da Silva held multiple roles at TELUS. She served as an Integrated Sales Specialist from 2016 to 2019 and as a Sales Associate from 2009 until 2022. Earlier in her career at TELUS, she worked as a Wireless Sales Specialist from 2009 to 2016.
Business Development at Bell
Prior to her tenure at TELUS, Lidia Da Silva was employed by Bell as a Business Development Representative from 2001 to 2006. During her time at Bell, she gained valuable experience that contributed to her career in telecommunications and business development.
Education and Expertise
Lidia Da Silva studied at Sheridan College. Her comprehensive background in sales, business development, and digital transformation underscores her expertise in adopting and implementing cutting-edge technology solutions to enhance employee and customer experiences.