Lidia Mac Cool
About Lidia Mac Cool
Lidia Mac Cool is an Account Manager at TELUS, specializing in Medium Business Solutions - B2B. She has a diverse background in hospitality and telecommunications, with a diploma in Social Work from George Brown College.
Current Role at TELUS
Lidia Mac Cool currently serves as an Account Manager for Medium Business Solutions at TELUS B2B. Her responsibilities likely involve managing client accounts, addressing business needs, and facilitating effective communication between the company and its medium business clients. This role demands strong relationship management skills and an understanding of the specific requirements of medium-sized enterprises.
Previous Experience at TELUS
Prior to her current role, Lidia Mac Cool worked at TELUS as an Account Specialist in Small Business Solutions - B2B. She held this position in 2021 for 11 months, where she would have been responsible for handling smaller business accounts, focusing on tailored solutions to meet the unique needs of small enterprises.
Hospitality Industry Background
Lidia Mac Cool has an extensive background in the hospitality industry, primarily at LOCAL Public Eatery in Toronto, Ontario, Canada. Her various roles included Bar Manager, Night Manager, Reservations Coordinator, Front of House Manager, and Server/Shift Manager. This range of positions highlights her versatility and ability to adapt to different responsibilities within a single organization.
Training Experience at Recipe Unlimited Corporation
Between 2017 and 2018, Lidia Mac Cool worked as a Training Manager at Recipe Unlimited Corporation. In this role, she was likely responsible for employee development and training programs, emphasizing her strong skills in mentoring and onboarding new staff effectively.
Educational Background
Lidia Mac Cool studied at George Brown College, where she earned a Diploma in Social Work from 2013 to 2015. Her background in social work may contribute to her strong interpersonal and communication skills, which are valuable in her current role in telecommunications.