Lidia Tortorici
About Lidia Tortorici
Lidia Tortorici is an Account Specialist at TELUS with extensive experience in the hospitality industry, including various managerial roles at JOEY Restaurant Group. She holds a diploma in Social Work from George Brown College.
Current Role at TELUS
Lidia Tortorici is currently an Account Specialist at TELUS. She began her tenure with the company on January 1, 2021. In this role, she utilizes her expansive background in customer service and management to handle client accounts effectively and provide high-quality support.
Past Experience at JOEY Restaurant Group
Lidia Tortorici was employed by JOEY Restaurant Group in various managerial capacities. She served as a Bar Manager from 2019 to 2020 and as a Night Manager from 2018 to 2019. Additionally, she was a Reservations Coordinator for two years and briefly held the position of Front Of House Manager in 2018. Her responsibilities included overseeing daily operations, enhancing customer experiences, and managing staff.
Role at Recipe Unlimited Corporation
Lidia Tortorici worked as a Training Manager at Recipe Unlimited Corporation from 2017 to 2018. In this role, she focused on staff development and training, ensuring that team members were equipped with the necessary skills and knowledge to perform their duties efficiently.
Educational Background in Social Work
Lidia Tortorici studied Social Work at George Brown College and achieved a diploma after completing a two-year program from 2013 to 2015. Her education provided her with foundational skills in social work, complementing her extensive experience in managing staff and customer relations.
Extensive Hospitality Experience
Lidia Tortorici has amassed significant experience in the hospitality industry over the years. She had a long tenure at The Unionville Arms Pub & Grill as a server from 2011 to 2015. Additionally, she worked at JOEY Restaurant Group from 2015 to 2020 in various roles, including Server/Shift Manager and Front Of House Manager, showcasing her versatility and leadership in hospitality management.