Liem Duong
About Liem Duong
Liem Duong is an IT Project Manager at TELUS in Montreal, Quebec, Canada, overseeing various network and VoIP solutions deployments.
Current Role at TELUS
Liem Duong currently works as an IT Project Manager at TELUS in Montreal, Quebec, Canada. He manages the implementation and coordination of SD WAN, Managed networks, MPLS, and unmanaged underlay network connectivity for TELUS in the Atlantic Canada & Grand Prairies region. Additionally, he handles the deployment of Business Connect (VoIP) solutions for mid-market clients and manages project deliverables such as project plans, timelines, and project closure documentation.
Previous Positions at TELUS
Before his current role, Liem Duong served as a Senior Project Coordinator at TELUS. He also worked as a Business Helpdesk Specialist IV from 2013 to 2018 in the Montreal, Canada area. In these roles, he provided important support and coordination to various projects and was key in ensuring successful service delivery implementations.
Education and Certifications
Liem Duong has a diverse educational background. He studied at Champlain St-Lambert from 2002 to 2006. He attended College de l'Immobilier du Quebec in 2008 for 11 months. He also took a course at TREBAS from 2010 to 2012. Most recently, he achieved a certificate in Project Management from Project Management Institute - Montreal in 2021, after 11 months of study.
Project Management Responsibilities
At TELUS, Liem Duong handles the integration of multiple solution components for complex or priority customer projects, requiring higher visibility. He acts as the key contact for coordination with other teams involved in service delivery implementation. His responsibilities include managing project timelines and customer communication plans, ensuring that projects are delivered successfully and meet customer expectations.