Lily Leung
About Lily Leung
Lily Leung is a Customer Sales and Services Representative at TELUS with over 7 years of experience in various roles within the company.
Current Position at TELUS
Lily Leung currently works at TELUS as a Customer Sales And Services Representative. She has held this position since transitioning within the company. Her role involves assisting customers with their sales inquiries and providing excellent service to enhance the customer experience. Leung's current role demonstrates her continued investment in customer service and her ability to adapt within a major telecommunications company.
Previous Roles at TELUS
Prior to her current position, Lily Leung worked at TELUS as a Business Customer Sales and Services Representative from 2016 to 2019 in Toronto, Ontario, Canada. She also served as a Client Support Representative at TELUS Mobileaxs for 9 months in 2016. These roles contributed to her comprehensive understanding of customer service within the telecommunications sector and equipped her with diverse skills beneficial to her current role.
Early Career in Telecommunications
Before joining TELUS, Lily Leung worked at Rogers Plus as a Wireless Sale Associate/Key Holder from 2012 to 2016 in Toronto, Ontario, Canada. In this position, she gained extensive experience in sales and customer support, dealing directly with wireless products and services. The key holder role indicated her trusted status and added responsibility within the company, showcasing her reliability and leadership potential in retail environments.
Professional Background in Healthcare
Lily Leung has also spent time working in the healthcare industry as a Medical Receptionist for Dr. John Hopkins from 2008 to 2010. During these two years, she managed front desk operations, facilitated patient communications, and supported the clinic's administrative tasks. This experience broadened Leung's professional expertise and highlighted her adaptability to different industry demands.
Educational Background in Graphic Design
Lily Leung earned a diploma in Graphic Design from George Brown College, where she studied from 2003 to 2007. Her education in graphic design provided her with a foundation in creative problem-solving, visual communication, and technical skills. Although she transitioned to a career in customer service and sales, her background in graphic design demonstrates her versatility and capability to excel in various fields.