Linda Frey
About Linda Frey
Linda Frey is the Director of Global Contact Solutions and previously held the same position at TELUS.
Current Role as Director of Global Contact Solutions
Linda Frey holds the position of Director, Global Contact Solutions. In this role, she oversees the development and implementation of strategies to enhance customer service and support globally. Her responsibilities include managing contact center operations, optimizing customer interaction processes, and driving overall customer satisfaction. She plays a crucial role in ensuring that the contact solutions meet the evolving needs of customers while maintaining efficiency and effectiveness.
Previous Experience at TELUS
Before her current role, Linda Frey worked at TELUS as Director, Global Contact Solutions. During her tenure at TELUS, she was responsible for similar tasks involving the management and optimization of customer service operations on a global scale. Her experience at TELUS contributed to her expertise in handling large-scale contact solutions, and she played a pivotal role in enhancing the company's customer service strategies.