Linda Gonsalves
About Linda Gonsalves
Linda Gonsalves is the Director of Client Relationship Management at TELUS, where she has worked for over 16 years.
Company
Linda Gonsalves is associated with TELUS, a leading telecommunications company. She has been dedicated to the company for over 16 years, playing various roles that have contributed to the growth and client satisfaction goals of the organization. TELUS is known for its customer service, and Linda's long tenure indicates a significant commitment to the company's vision and operations.
Title
Linda Gonsalves holds the position of Director, Client Relationship Management at TELUS. In this capacity, she oversees the development and management of key client relationships, ensuring their needs are met and that TELUS provides excellent service. This role involves strategic planning and leadership to enhance client engagement and retention.
Career Advancement at TELUS
Linda Gonsalves began her journey with TELUS in August 2007 as a Manager, Client Service Management. Through her years of dedication and performance, she transitioned to her current role as Director, Client Relationship Management. This progression highlights her professional growth and the trust TELUS places in her capabilities.
Experience in Client Service Management
Linda Gonsalves has extensive experience in client service management, having started her role in this area at TELUS in 2007. Her responsibilities in this role included managing a team, addressing client inquiries, and ensuring that services provided met client expectations. Her expertise in this field has been critical in streamlining processes and improving client satisfaction at TELUS.