Linda H.
About Linda H.
Linda H. is a Product Manager (UX) for Video Services at TELUS, with a background in strategy, operations, and business analysis.
Title at TELUS
Linda H. currently works as a Product Manager (UX) in Video Services at TELUS. In this role, she focuses on enhancing the user experience for TELUS' video service products, implementing strategies that have significantly increased user engagement.
Work Experience at KPMG Canada
From 2019 to 2021, Linda served as a Consultant in Strategy and Operations at KPMG Canada in the Vancouver, Canada Area. During her tenure, she contributed to various strategic initiatives and operational improvements, aiding clients in achieving their business goals.
Previous Roles in Business Analysis and Marketing
Linda has held multiple roles reflecting her versatile expertise. In 2019, she worked briefly as a Business Analyst at EDP Software. Before that, she interned as a Business Analyst at Vancity for three months in 2018. Her role as Marketing and Business Development Intern at eTreatMD in 2016 further diversified her skill set in business development and marketing.
Education and Academic Background
Linda completed her Bachelor's Degree in Economics with a minor in Commerce from The University of British Columbia (UBC) between 2013 and 2018. She also attended David Thompson Secondary for high school. During her time at UBC, she held several positions, including Innovation Scholar and Residence Advisor, and contributed to financial management as Associate Vice President Finance for AMS of UBC Vancouver.
Achievements in User Experience and Product Development
Linda led a project at TELUS aimed at enhancing user experience in video services, which resulted in a 15% increase in user engagement. In recognition of her contributions, she received the TELUS Innovation Award in 2022. Additionally, she published an article in a well-known industry journal analyzing the impact of UX design in video services.