Lisa Tooley
About Lisa Tooley
Lisa Tooley is the Manager of Commerce Enablement at TELUS and an Instructor in Business Analysis at Global Knowledge, with over 25 years of experience in business systems analysis, project management, and team management roles.
Current Positions
Lisa Tooley currently holds dual roles. She serves as a Manager of Commerce Enablement at TELUS in Scarborough and works as an Instructor of Business Analysis at Global Knowledge. At TELUS, she focuses on enhancing commerce operations, while she imparts her business analysis expertise to students at Global Knowledge.
Career History
Lisa Tooley has a rich career history spanning over 25 years. She spent significant time in senior roles, including Senior Business Systems Analyst at TELUS from 2007 to 2011 and at Thoughtcorp from 2005 to 2007. Prior to that, she worked at Trigon Computer Solutions Inc from 2001 to 2005, and at Sprint Canada in both business systems architecture and senior analysis roles from 1999 to 2001. Her early career also includes multiple key positions at Eaton's and roles at Sleep Country Canada and Davis & Henderson Intercheques.
Education and Certifications
Lisa Tooley's educational background is comprehensive and diverse. She earned an Honours Bachelor of Arts in Philosophy and English from Queen's University. She also holds a DiplÔme Supérieur D'Etudes Francaises from Université des Sciences Humaines de Strasbourg. Additionally, she has a diploma in Computer Programming and Systems Analysis from The Institute for Continuing Studies – Bull HN Information Systems Ltd., complementing her technical and analytical skill set.
Teaching and Mentorship
Since July 2018, Lisa Tooley has been teaching business analysis courses at the McMaster University Centre for Continuing Education. She is passionate about coaching and mentoring business analysts across both business and IT domains. Her commitment to academic excellence and professional development is evident in her approach to education and mentoring.
Professional Experience in Business Systems
Lisa Tooley has accumulated extensive hands-on experience in business systems analysis, project management, and team management roles. Her career demonstrates a consistent track record of successfully leading diverse, high-performing teams and fostering a highly engaged workforce. She is committed to delivering successful projects and supporting individual career growth for her team.