Lorraine Colond
About Lorraine Colond
Lorraine Colond is an Outbound Loyalty and Retention Specialist at Telus in Vancouver, British Columbia, Canada, with extensive experience in customer service and sales support.
Current Role at Telus
Lorraine Colond is presently serving as an Outbound Loyalty and Retention Specialist at Telus. She has been in this role since April 2015, operating out of Vancouver, British Columbia, Canada. Lorraine focuses on enhancing customer loyalty and retention by educating customers on the benefits and values of Telus services.
Previous Experience with Telus
Before her current role, Lorraine Colond worked as a Loyalty and Retention Specialist at Telus from 2014 to 2015. In this capacity, she applied her customer service skills and ability to build rapport with customers to secure brand loyalty and support.
Inside Sales at Eminence Organic Skin Care
Lorraine Colond worked at Eminence Organic Skin Care as an Inside Sales Representative from 2012 to 2014. Located in Vancouver, British Columbia, Canada, she leveraged her sales support skills to contribute to the company's profitable relationships with clients.
Customer Service Roles
Lorraine has had extensive experience in customer service, starting from Hcareers where she worked as a Customer Service Representative from 2002 to 2005 in Vancouver, British Columbia. She then moved to Robeez Footwear, where she served as a Corporate Account Representative from 2005 to 2008. Following that, Lorraine worked for Building Insight Technologies as a Customer Service Representative from 2008 to 2012.
Educational Background
Lorraine Colond earned her Bachelor of Arts in Theatre from the University of Ottawa. She studied there from 1992 to 1995, developing skills that have contributed to her natural ability to engage peers and build rapport with clients and colleagues in her professional roles.