Loucinda Pelkey
About Loucinda Pelkey
Loucinda Pelkey is a Sr. Business Systems Analyst at TELUS in Burnaby, with extensive experience in various roles within the company since 1994.
Current Role at TELUS
Loucinda Pelkey holds the position of Sr. Business Systems Analyst at TELUS, located in Burnaby. In this role, she leverages her extensive background in systems analysis and business development to enhance operational efficiencies and support strategic initiatives for the company.
Professional Experience at TELUS
Loucinda Pelkey has an extensive history with TELUS, spanning multiple roles and over two decades. She previously worked as a Business Systems Analyst from 2007 to 2017, EDI - Systems Analyst III from 2007 to 2008, SAP Developer Analyst II from 2001 to 2006, SAP Readiness Coordinator from 2000 to 2001, SAP Sr. Business Systems Analyst from 1996 to 2000, and Decision Support Systems Coordinator from 1994 to 1996. These roles have provided her with a deep understanding of TELUS' operational domains and strategic objectives.
Past Employment
Before her tenure at TELUS, Loucinda Pelkey worked at SRI Strategic Resources Inc. as an Advanced Technology and Methods Analyst from 1992 to 1994. She also served as an Instructor/Consultant at Information Builders in Toronto from 1990 to 1992 and as a Developer at DMR Consulting from 1988 to 1990. Additionally, she was a Developer/Senior Business Analyst at Woodward's in Vancouver from 1983 to 1988.
Educational Background
Loucinda Pelkey studied Data Processing at Sheridan College, achieving her EDP certification from 1980 to 1982. Her foundational education was completed at Queen Elizabeth Park High School (QEP). These academic achievements have provided her with the technical and analytical skills essential for her career in business systems analysis.
Key Projects at TELUS
During her career at TELUS, Loucinda Pelkey has been instrumental in developing a web-based product for Enhanced Services, which provides a consolidated view of the health of the network. The analytics system she developed allows for detailed reports on key performance indicators such as Availability, Latency, Packet Delivery (DDR), and Jitter. Additionally, she worked on significant reports like Service at a Glance, Incident Management, Service Map, and Performance Analysis, contributing to comprehensive and intuitive analytics solutions for TELUS business customers.